Loyalty Rewards
Points Balance Check
Check loyalty points balance
Example customer messages
“How many reward points do I have?”
“Can you check my points balance?”
“Where do I see my loyalty points in the app?”
“I made a purchase last week — were my points added?”
“My points seem lower than they should be”
Suggested automations
Check and send points balance automatically
Process points redemption
Send tier status and upgrade eligibility info
Generate and send referral code