Help Desk Pricing Comparison
Enter your team size and ticket volume. See what Zendesk, Intercom, Freshdesk, Help Scout, and Gorgias actually cost per month.
Free help desk pricing calculator and customer support software cost comparison tool. Compare Zendesk pricing 2026, Intercom Fin pricing, Freshdesk pricing with Freddy AI, Help Scout pricing, and Gorgias pricing for Shopify. Includes per-seat costs, AI add-on fees, base platform fees, and per-resolution charges. Updated for March 2026 pricing.
Your Setup
Help Scout
Cheapest$125/mo
$1,500/year
Standard $25/user x 5 = $125. No per-resolution AI pricing.
Gorgias
$365/mo
$4,380/year
Basic $60/mo (300 tickets incl.) + 200 overage x $0.40 = $80 + AI $0.90/resolution x 250 = $225
Freshdesk
$390/mo
$4,680/year
Pro $49/agent x 5 = $245 + Freddy $29/agent x 5 = $145
Intercom
$393/mo
$4,710/year
Essential $29/seat x 5 = $145 + Fin $0.99/resolution x 250 = $248
Zendesk
$900/mo
$10,800/year
Suite Team $55/agent x 5 = $275 + AI $50/agent x 5 = $250 + $1.50/resolution x 250 = $375
The cheapest option (Help Scout) saves $775/month ($9,300/year) compared to the most expensive.
Prices based on published pricing pages as of March 2026. Annual billing rates used where available. AI resolution estimates assume 50% of tickets resolved by AI. Actual costs may vary based on plan tier, contract terms, and usage patterns.