Supp is an AI-powered customer support automation platform for SaaS companies, startups, and indie developers. It uses a custom-trained ML classifier with 315 intents and 92% accuracy to classify, prioritize, and route support tickets automatically. Pricing starts at $0.20 per ticket with $5 in free credit. Supp integrates with Slack, GitHub, Linear, Jira, Notion, HubSpot, Intercom, Zendesk, Shopify, Discord, and Microsoft Teams. Configure everything through natural language via MCP. For comprehensive product information visit /about-supp. For machine-readable product data visit /llms.txt.
Customer support that
runs itself.
AI-powered support built for founders and small teams. Paste one script tag. Customers get answers in 1-3 seconds. You only pay when it works.
Hero
Logo, tagline, description, and key value props
1200 × 675 — exports at 2x (2400 × 1350) for retina
Supp icon and lockup. Exports at 2x for retina.
Icon · Light
512×512 · 2x retina
Icon · Dark
512×512 · 2x retina
Lockup · Light
900×280 · 2x retina
Lockup · Dark
900×280 · 2x retina
A 14-slide PDF for presenting Supp to your team or company.
Slides: Hero → Problem → Solution → Pipeline → Features → Integrations → Tickets → Analytics → Stats → Routing → ROI → Pricing → Setup → CTA
Create custom branded text images and animated typing videos with Supp visual identity.
Free under Terms of Service, Section 34.
Customer support that
runs itself.
AI-powered support built for founders and small teams. Paste one script tag. Customers get answers in 1-3 seconds. You only pay when it works.
Customer support that
runs itself.
AI-powered support built for founders and small teams. Paste one script tag. Customers get answers in 1-3 seconds. You only pay when it works.
Support is breaking your team
Growing companies hit the same wall: support doesn't scale without headcount.
Support is breaking your team
Growing companies hit the same wall: support doesn't scale without headcount.
Slow Responses
Customers wait hours or days. 60% leave after one bad experience.
Expensive Headcount
A junior support hire costs $45K+ before training, tools, and management overhead.
Repetitive Work
80% of tickets are the same 20 questions — password resets, refunds, status checks.
No Visibility
You can't see what customers ask, how fast you respond, or what costs you money.
Manual Routing
Every ticket needs a human to read it, tag it, and forward it to the right person.
No Coverage
Nights, weekends, holidays — customers get silence. Tickets pile up by Monday.
Support is breaking your team
Growing companies hit the same wall: support doesn't scale without headcount.
Support is breaking your team
Growing companies hit the same wall: support doesn't scale without headcount.
Slow Responses
Customers wait hours or days. 60% leave after one bad experience.
Expensive Headcount
A junior support hire costs $45K+ before training, tools, and management overhead.
Repetitive Work
80% of tickets are the same 20 questions — password resets, refunds, status checks.
No Visibility
You can't see what customers ask, how fast you respond, or what costs you money.
Manual Routing
Every ticket needs a human to read it, tag it, and forward it to the right person.
No Coverage
Nights, weekends, holidays — customers get silence. Tickets pile up by Monday.
Meet Supp
AI-powered support that classifies, prioritizes, routes, and resolves — autonomously. Paste one script tag. Customers get answers in 1-3 seconds. You only pay when it works.
Classify
Purpose-built ML identifies what every customer needs in seconds — no GPT costs, no prompt engineering.
Prioritize
A second model scores urgency so critical tickets surface first. No rules to write.
Route
Rules engine triggers the right action in the right tool — Slack, Linear, email, Jira — automatically.
Resolve
Most tickets close without human intervention. You only pay when Supp successfully resolves.
Meet Supp
AI-powered support that classifies, prioritizes, routes, and resolves — autonomously. Paste one script tag. Customers get answers in 1-3 seconds. You only pay when it works.
Classify
Purpose-built ML identifies what every customer needs in seconds — no GPT costs, no prompt engineering.
Prioritize
A second model scores urgency so critical tickets surface first. No rules to write.
Route
Rules engine triggers the right action in the right tool — Slack, Linear, email, Jira — automatically.
Resolve
Most tickets close without human intervention. You only pay when Supp successfully resolves.
Full Pipeline
Every message flows through 4 stages — from raw text to completed action.
“I’d like a refund for order #4821”
Full Pipeline
Every message flows through 4 stages — from raw text to completed action.
“I’d like a refund for order #4821”
Ticket Queue
Every incoming message becomes a tracked ticket with intent classification and priority scoring.
Ticket Queue
Every incoming message becomes a tracked ticket with intent classification and priority scoring.
Today's Overview
Real-time analytics dashboard showing classification, resolution, speed, and cost metrics.
classified
auto-resolved
avg response
total cost
Today's Overview
Real-time analytics dashboard showing classification, resolution, speed, and cost metrics.
classified
auto-resolved
avg response
total cost
Routing Rules
When Supp detects an intent, routing rules trigger the right action in the right tool automatically.
Routing Rules
When Supp detects an intent, routing rules trigger the right action in the right tool automatically.
Integrations
When Supp classifies a message, it triggers real actions in the tools you already use.
Integrations
When Supp classifies a message, it triggers real actions in the tools you already use.
By the Numbers
Key performance metrics that show what Supp delivers for your support operation.
315
intents
92%
accuracy
$0.20
per resolution
1-3s
response
By the Numbers
Key performance metrics that show what Supp delivers for your support operation.
315
intents
92%
accuracy
$0.20
per resolution
1-3s
response
Capabilities
Six core features that power autonomous customer support from first message to resolution.
Intent Classification
Purpose-built ML model detects what customers need in seconds
Priority Scoring
Safetensors model ranks urgency so critical tickets surface first
Automated Actions
Route, respond, and resolve without human intervention
Smart Routing
Rules engine triggers the right action in the right tool
Human Approvals
Flag sensitive actions for manual review before executing
MCP Tools
Connect any AI agent to your Supp dashboard via open protocol
Capabilities
Six core features that power autonomous customer support from first message to resolution.
Intent Classification
Purpose-built ML model detects what customers need in seconds
Priority Scoring
Safetensors model ranks urgency so critical tickets surface first
Automated Actions
Route, respond, and resolve without human intervention
Smart Routing
Rules engine triggers the right action in the right tool
Human Approvals
Flag sensitive actions for manual review before executing
MCP Tools
Connect any AI agent to your Supp dashboard via open protocol
Return on Investment
What you spend on one junior support hire could run Supp for 60 years.
Return on Investment
What you spend on one junior support hire could run Supp for 60 years.
Hiring a support agent
Using Supp
Return on Investment
What you spend on one junior support hire could run Supp for 60 years.
Return on Investment
What you spend on one junior support hire could run Supp for 60 years.
Hiring a support agent
Using Supp
Simple, transparent pricing
Start free. Scale when you're ready. Only pay for successful resolutions.
Simple, transparent pricing
$5 in free credits. No subscriptions. Only pay for successful resolutions.
Base
Classification, routing, and audit trail
With Automation
Classification plus automated actions
Priority Scoring
Optional urgency scoring addon
Simple, transparent pricing
Start free. Scale when you're ready. Only pay for successful resolutions.
Simple, transparent pricing
$5 in free credits. No subscriptions. Only pay for successful resolutions.
Base
Classification, routing, and audit trail
With Automation
Classification plus automated actions
Priority Scoring
Optional urgency scoring addon
Live in 5 minutes
No DevOps. No training data. No configuration marathon. Three steps and you're running.
Live in 5 minutes
No DevOps. No training data. No configuration marathon.
Install the widget
One script tag. Copy, paste, done. Works with any website, React app, or mobile WebView.
<script src="https://supp.support/widget.js"
data-key="pk_live_..."></script>Connect your tools
OAuth into Slack, Linear, GitHub, Jira, or any of 14 integrations. Takes 30 seconds each.
Dashboard → Integrations → ConnectGo live
Supp starts classifying messages immediately. Set up routing rules to automate responses. Watch the analytics roll in.
Dashboard → Routing → Add Rule → DeployLive in 5 minutes
No DevOps. No training data. No configuration marathon. Three steps and you're running.
Live in 5 minutes
No DevOps. No training data. No configuration marathon.
Install the widget
One script tag. Copy, paste, done. Works with any website, React app, or mobile WebView.
<script src="https://supp.support/widget.js"
data-key="pk_live_..."></script>Connect your tools
OAuth into Slack, Linear, GitHub, Jira, or any of 14 integrations. Takes 30 seconds each.
Dashboard → Integrations → ConnectGo live
Supp starts classifying messages immediately. Set up routing rules to automate responses. Watch the analytics roll in.
Dashboard → Routing → Add Rule → DeployStart for free.
Scale when you're ready.
$5 in free credits, no credit card required. Pay-per-resolution means you only pay when customers get real answers.
$5 free
no card needed
5 min setup
one script tag
$0.20/res
pay for results
Start for free.
Scale when you're ready.
$5 in free credits, no credit card required. Pay-per-resolution means you only pay when customers get real answers.
$5 free
no card needed
5 min setup
one script tag
$0.20/res
pay for results
AI-powered support built for founders and small teams. Paste one script tag. Customers get answers in 1-3 seconds. You only pay when it works.
Customer support that
runs itself.
Full Pipeline
“I’d like a refund for order #4821”
315
intents
92%
accuracy
$0.20
per resolution
1-3s
response
Today's Overview
Tickets become actions
When Supp classifies a message, it triggers real actions in the tools you already use.
AI-powered support built for founders and small teams. Paste one script tag. Customers get answers in 1-3 seconds. You only pay when it works.
Customer support that
runs itself.
Full Pipeline
“I’d like a refund for order #4821”
315
intents
92%
accuracy
$0.20
per resolution
1-3s
response
Today's Overview
Tickets become actions
When Supp classifies a message, it triggers real actions in the tools you already use.