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Verification Authentication

Email Verification

Help with email verification

Example customer messages

“I never received the verification email — can you resend it?”

“The verification link in the email says it's expired”

“I checked my spam folder too and the verification email isn't there”

“How long does it take for the verification email to arrive?”

“I accidentally deleted the verification email before clicking the link”

Suggested automations

Resend verification email or SMS automatically

Route KYC submissions to the compliance team

Send step-by-step verification instructions

Alert security team for failed verifications

Related intents in Verification Authentication