Billing Payment
Partial Refund
Request a partial refund
Example customer messages
“I have a billing question — request a partial refund”
“Can someone from your billing team help? Request a partial refund”
“I noticed something on my statement: request a partial refund”
“Need help with a payment issue. Request a partial refund”
“This is about my billing: request a partial refund”
Suggested automations
Route to the billing team on Slack
Process refund automatically via Stripe
Generate and send invoice or receipt
Create a billing dispute ticket