Billing Payment
Payment Allocation
Allocate payment to specific items
Example customer messages
“I have a billing question — allocate payment to specific items”
“Can someone from your billing team help? Allocate payment to specific items”
“I noticed something on my statement: allocate payment to specific items”
“Need help with a payment issue. Allocate payment to specific items”
“This is about my billing: allocate payment to specific items”
Suggested automations
Route to the billing team on Slack
Process refund automatically via Stripe
Generate and send invoice or receipt
Create a billing dispute ticket