Subscription Management
Subscription Cancel
Cancel subscription entirely
Example customer messages
“I want to cancel my subscription effective immediately”
“How do I cancel? I can't find the option in settings”
“Please cancel my account — the price increase is too much”
“I need to cancel before my next billing cycle”
“Cancel my subscription. I've found a better alternative”
Suggested automations
Send a comparison link for available plans
Process upgrade/downgrade request automatically
Route cancellation requests to the retention team
Send trial extension confirmation