Subscription Management
Addon Purchase
Purchase an add-on feature
Example customer messages
“I'd like to make a change to my subscription — purchase an add-on feature”
“Quick question about my plan: purchase an add-on feature”
“How do I do this? Purchase an add-on feature”
“I need to adjust my subscription. Purchase an add-on feature”
“Can I get help with this? Purchase an add-on feature”
Suggested automations
Send a comparison link for available plans
Process upgrade/downgrade request automatically
Route cancellation requests to the retention team
Send trial extension confirmation