Subscription Management
Annual Billing Switch
Switch to annual billing for savings
Example customer messages
“I'd like to make a change to my subscription — switch to annual billing for savings”
“Quick question about my plan: switch to annual billing for savings”
“How do I do this? Switch to annual billing for savings”
“I need to adjust my subscription. Switch to annual billing for savings”
“Can I get help with this? Switch to annual billing for savings”
Suggested automations
Send a comparison link for available plans
Process upgrade/downgrade request automatically
Route cancellation requests to the retention team
Send trial extension confirmation