Verification Authentication
Biometric Setup
Set up biometric authentication
Example customer messages
“I need help with this step — set up biometric authentication”
“I'm stuck during verification: set up biometric authentication”
“The process isn't working for me. Set up biometric authentication”
“Can you help me complete this? Set up biometric authentication”
“I've been trying to get through this step: set up biometric authentication”
Suggested automations
Resend verification email or SMS automatically
Route KYC submissions to the compliance team
Send step-by-step verification instructions
Alert security team for failed verifications