Verification Authentication
Document Upload
Upload verification documents
Example customer messages
“I need help with this step — upload verification documents”
“I'm stuck during verification: upload verification documents”
“The process isn't working for me. Upload verification documents”
“Can you help me complete this? Upload verification documents”
“I've been trying to get through this step: upload verification documents”
Suggested automations
Resend verification email or SMS automatically
Route KYC submissions to the compliance team
Send step-by-step verification instructions
Alert security team for failed verifications