Subscription Management
Family Plan Setup
Set up a family/shared plan
Example customer messages
“I'd like to make a change to my subscription — set up a family/shared plan”
“Quick question about my plan: set up a family/shared plan”
“How do I do this? Set up a family/shared plan”
“I need to adjust my subscription. Set up a family/shared plan”
“Can I get help with this? Set up a family/shared plan”
Suggested automations
Send a comparison link for available plans
Process upgrade/downgrade request automatically
Route cancellation requests to the retention team
Send trial extension confirmation