Account Management
Recovery Code Generation
Generate new recovery/backup codes
Example customer messages
“Hi, I need some help — generate new recovery/backup codes”
“I'm trying to do this but can't figure it out: generate new recovery/backup codes”
“Is there a way to do this from my account settings? Generate new recovery/backup codes”
“I've been going back and forth trying to figure this out. Generate new recovery/backup codes”
“Quick question about my account — generate new recovery/backup codes”
Suggested automations
Send automated password reset link or account recovery email
Create a ticket in Linear or Jira for the account team
Alert the security team on Slack for suspicious activity
Log to audit trail for compliance