Returns Refunds
Buyer Remorse Return
Return item - changed mind
Example customer messages
“I need help with a return — return item - changed mind”
“I'd like to start the return process. Return item - changed mind”
“Is it possible to do this? Return item - changed mind”
“I have an issue with my order: return item - changed mind”
“Can you walk me through this? Return item - changed mind”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically