Order Delivery
Carrier Selection
Choose a specific carrier
Example customer messages
“I have a question about my order — choose a specific carrier”
“Can you help with a delivery issue? Choose a specific carrier”
“I need an update on my shipment. Choose a specific carrier”
“There's a problem with my order: choose a specific carrier”
“Reaching out about a recent purchase — choose a specific carrier”
Suggested automations
Look up order status automatically via Shopify
Send tracking information to the customer
Escalate lost package reports to logistics
Update delivery instructions in the system