Returns Refunds
Gift Return Processing
Process a gift return
Example customer messages
“I need help with a return — process a gift return”
“I'd like to start the return process. Process a gift return”
“Is it possible to do this? Process a gift return”
“I have an issue with my order: process a gift return”
“Can you walk me through this? Process a gift return”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically