Returns Refunds
Missing Item Report
Report a missing item from order
Example customer messages
“I need help with a return — report a missing item from order”
“I'd like to start the return process. Report a missing item from order”
“Is it possible to do this? Report a missing item from order”
“I have an issue with my order: report a missing item from order”
“Can you walk me through this? Report a missing item from order”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically