Returns Refunds
Quality Issue Report
Report a quality issue
Example customer messages
“I need help with a return — report a quality issue”
“I'd like to start the return process. Report a quality issue”
“Is it possible to do this? Report a quality issue”
“I have an issue with my order: report a quality issue”
“Can you walk me through this? Report a quality issue”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically