Returns Refunds
Refund Method Selection
Choose refund method
Example customer messages
“I need help with a return — choose refund method”
“I'd like to start the return process. Choose refund method”
“Is it possible to do this? Choose refund method”
“I have an issue with my order: choose refund method”
“Can you walk me through this? Choose refund method”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically