Returns Refunds
Refund Status Check
Check refund status
Example customer messages
“I returned my item 2 weeks ago — when will I get my refund?”
“Can you check the status of my refund? Reference #RF-2981”
“My refund was approved last week but I still haven't received it”
“How long do refunds usually take to appear on my card?”
“I was told I'd be refunded within 5-7 days but it's been 10”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically