Returns Refunds
Restocking Fee Waiver
Request restocking fee waiver
Example customer messages
“I need help with a return — request restocking fee waiver”
“I'd like to start the return process. Request restocking fee waiver”
“Is it possible to do this? Request restocking fee waiver”
“I have an issue with my order: request restocking fee waiver”
“Can you walk me through this? Request restocking fee waiver”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically