Returns Refunds
Return Pickup Scheduling
Schedule a return pickup
Example customer messages
“I need help with a return — schedule a return pickup”
“I'd like to start the return process. Schedule a return pickup”
“Is it possible to do this? Schedule a return pickup”
“I have an issue with my order: schedule a return pickup”
“Can you walk me through this? Schedule a return pickup”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically