Returns Refunds
Return Tracking
Track a return shipment
Example customer messages
“I need help with a return — track a return shipment”
“I'd like to start the return process. Track a return shipment”
“Is it possible to do this? Track a return shipment”
“I have an issue with my order: track a return shipment”
“Can you walk me through this? Track a return shipment”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically