Order Delivery
Shipping Restriction Inquiry
Ask about shipping restrictions
Example customer messages
“I have a question about my order — ask about shipping restrictions”
“Can you help with a delivery issue? Ask about shipping restrictions”
“I need an update on my shipment. Ask about shipping restrictions”
“There's a problem with my order: ask about shipping restrictions”
“Reaching out about a recent purchase — ask about shipping restrictions”
Suggested automations
Look up order status automatically via Shopify
Send tracking information to the customer
Escalate lost package reports to logistics
Update delivery instructions in the system