Returns Refunds
Size Exchange
Exchange for a different size
Example customer messages
“I need help with a return — exchange for a different size”
“I'd like to start the return process. Exchange for a different size”
“Is it possible to do this? Exchange for a different size”
“I have an issue with my order: exchange for a different size”
“Can you walk me through this? Exchange for a different size”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically