Returns Refunds
Warranty Claim Initiation
File a warranty claim
Example customer messages
“I need help with a return — file a warranty claim”
“I'd like to start the return process. File a warranty claim”
“Is it possible to do this? File a warranty claim”
“I have an issue with my order: file a warranty claim”
“Can you walk me through this? File a warranty claim”
Suggested automations
Initiate return process and generate shipping label
Process refund via Stripe based on return policy
Route warranty claims to the product team
Send return eligibility status automatically