Technical Support
Bug Report
Report a bug or defect
Example customer messages
“I found a bug — when I click save, the page goes blank”
“There's a glitch where my data disappears after refreshing”
“The export feature is broken. It downloads an empty file every time”
“Something's wrong with the search — it returns results from other accounts”
“Bug: the notification counter shows 99+ but I have no new notifications”
Suggested automations
Create a bug report in Linear or Jira with full context
Escalate to the engineering on-call via Slack
Send known workaround or troubleshooting steps
Route by priority level to the right team