Technical Support
Connectivity Problem
Network or connectivity issues
Example customer messages
“I'm running into an issue — network or connectivity issues”
“Something isn't working right. Network or connectivity issues”
“I need technical help: network or connectivity issues”
“This has been happening since yesterday: network or connectivity issues”
“Can your team look into this? Network or connectivity issues”
Suggested automations
Create a bug report in Linear or Jira with full context
Escalate to the engineering on-call via Slack
Send known workaround or troubleshooting steps
Route by priority level to the right team