Technical Support
Version Check
Check current version or update availability
Example customer messages
“I'm running into an issue — check current version or update availability”
“Something isn't working right. Check current version or update availability”
“I need technical help: check current version or update availability”
“This has been happening since yesterday: check current version or update availability”
“Can your team look into this? Check current version or update availability”
Suggested automations
Create a bug report in Linear or Jira with full context
Escalate to the engineering on-call via Slack
Send known workaround or troubleshooting steps
Route by priority level to the right team